LG Home Appliances in Kenya - Pricing, Warranty, and Where to Buy

LG Appliances in Kenya – Pricing, Warranty, and Where to Buy

LG electronics is one of the most popular brands for home appliances in Kenya. From refrigerators and washing machines to TVs and air conditioners, LG offers a wide range of high-quality and innovative products that appeal to Kenyan homeowners and businesses.

In recent years, LG has made a major push to increase its market share in Kenya and establish itself as a top brand. They have set up an assembly plant in the country, expanded their retail distribution network, and run effective marketing campaigns.

As a result, LG appliances are now commonplace in many Kenyan homes.

In this blog post, we will take a closer look at LG appliances available in the Kenyan market. We will cover the key product categories, popular models, pricing, where to buy, pros and cons, warranty information, and more.

Whether you are looking to equip your new home with appliances or replace older models, this post will help you understand what LG has to offer in Kenya.

Overview of LG appliances available in Kenya

LG Home Appliances in Kenya - Pricing, Warranty, and Where to Buy

LG offers a wide range of home appliances in Kenya spanning major categories like refrigerators, washing machines, TVs, air conditioners, microwave ovens, and more. Here is an overview of the key products available:


LG refrigerators come in single door, double door, side by side, and multi-door options. Popular models include the LG Side By Side Refrigerator SXS, LG Bottom Freezer Refrigerator GB-B339NSQZ, LG Side By Side Door in Door Refrigerator GSB-539NSQZ, and the LG InstaView Door-in-Door Refrigerator GB-B419NSDZ.

Key features include large capacities, Smart Inverter Compressor for energy efficiency, moisture control to keep food fresh longer, and LG’s signature InstaView panel that lets you see inside the fridge without opening the door. Some high-end models also have WiFi connectivity and can be controlled via an app.

Washing Machines

LG offers front load and top load washing machines ranging from 7kg to 21kg capacity. Top models include the LG Front Load Washing Machine FH2G6TDNL42, LG Front Load Washing Machine F12A8TDA5, LG Top Load Washing Machine T7581NDDLG, and the LG Twin Wash Washing Machine FH4G1JCS2S.

The washing machines come with 6 Motion DD technology for optimized washing performance, allergy care cycles, turbo drum washing, child lock, and WiFi connectivity. Some models can also work with LG’s Twin Wash mini washer.


LG has a wide range of HD, UHD 4K, and OLED TVs from 32-inch screens to large 86-inch displays. Top models are the LG OLED C1 Series TVs, LG UHD TV 43UP75006LF, LG NanoCell TV 55NANO866NA, and the LG UHD TV 55UP75003LF.

Key features include webOS smart platform, AI-powered processors, Cinema HDR, and sports alert modes. Higher-end models also have Dolby Vision, Dolby Atmos, HDMI 2.1, and gaming features. The OLED TVs offer exceptional picture quality.

Air Conditioners

LG offers split unit air conditioners ranging from 9,000 BTU to 24,000 BTU capacities. Popular models are the LG Dual Inverter AC PS-Q18ENZA, LG Dual Cool AC PS-Q24HNZD, and the LG Dual Cool Inverter AC PS-H19AENA.

The ACs come with dual rotary compressors for faster cooling, LG’s Ocean Black protection against corrosion, and WiFi connectivity for smart control. Some models also have LG’s Smart ThinQ feature.

Microwave Ovens

From solo microwaves to convection microwaves, top LG models include the LG 28 L Convection Microwave MC2886BRUM, LG 32 L Solo Microwave MH7241BL, and the LG 43 L Convection Microwave MH7542CM.

Key microwaves features include tactile controls, EZ clean interiors, anti-bacterial coating, auto cook menus, and health fry modes that use hot air for healthier cooking.

Prices of LG appliances in Kenya

LG home appliances are competitively priced in Kenya and available across a wide range depending on the product category, features, and model. Here is an overview of LG appliance pricing in Kenya:

Refrigerator Price Range

  • Single door refrigerators – KES 15,000 to KES 35,000
  • Double door refrigerators – KES 45,000 to KES 80,000
  • Side by side refrigerators – KES 90,000 to KES 250,000
  • Multi door refrigerators – KES 300,000 to KES 500,000

The large capacity side by side and multi-door refrigerators with smart features and WiFi connectivity are the most expensive models ranging from KES 150,000 to KES 500,000.

Simple single or double door refrigerators with standard features are available from KES 15,000 for affordability.

Washing Machine Price Range

Advanced front load washing machines with 6 Motion DD technology and allergy care features range from KES 80,000 to KES 150,000.

Simple top load models are available from around KES 30,000 for budget buyers. Washer dryers can cost anywhere from KES 80,000 to KES 180,000 depending on capacity and features.

Television Price Range

  • HD TVs 32″ – KES 25,000 to KES 45,000
  • Full HD TVs 40″ – KES 35,000 to KES 60,000
  • UHD 4K TVs 55″ – KES 50,000 to KES 140,000
  • UHD 4K OLED TVs 55″ – KES 200,000 to KES 300,000
  • Large UHD 4K TVs 65″+ – KES 150,000 to KES 400,000

LG OLED and the latest NanoCell TVs with advanced features like Dolby Vision and HDMI 2.1 range from KES 200,000 to KES 400,000 based on the screen size.

Mid-range UHD TVs are available from KES 50,000. Even basic HD ready models start at just KES 25,000 for those on a budget.

Air Conditioner Price Range

  • Split unit ACs 9000 to 12000 BTU – KES 28,000 to KES 45,000
  • Split unit ACs 18000 to 24000 BTU – KES 50,000 to KES 120,000

Smaller 9000 to 12000 BTU split units are available from KES 28,000 making ACs accessible to many households in Kenya.

Larger capacity ACs range from KES 50,000 to KES 120,000 depending on energy rating, smart features and inverter technology.

Microwave Ovens Price Range

  • Solo microwaves 20L to 32L – KES 10,000 to KES 22,000
  • Grill/Convection microwaves – KES 25,000 to KES 45,000

Basic LG solo microwaves start at just KES 10,000 while convection microwaves with additional features range from KES 25,000 to KES 45,000.

Overall, LG appliances are competitively priced in Kenya. Consumers have the option of choosing advanced feature-rich models or more basic options at affordable price points.

Where to buy LG appliances in Kenya

LG home appliances are widely available across retail stores in Kenya. Here are some of the major retail chains and outlets where you can buy LG appliances:

LG Brand Stores

LG has several standalone brand stores in Nairobi, Mombasa, Kisumu, Eldoret, and Nakuru. These stores showcase the entire LG appliance and electronics range. You can view live demo units and get guidance from LG sales personnel before purchasing.

Stores are located at convenient malls and shopping centres like Sarit Centre, Westgate Mall, Naivas Prestige Mall, and Garden City Mall among others. Just walk into any LG brand store and you’ll be able to purchase any LG appliance.

Consumer Electronics Chains

Major consumer electronics chains like Hotpoint, Electroplus, and Courts sell a wide range of LG appliances. Their stores are located across major towns and cities in Kenya making it convenient to visit and view LG products.

Some stores may offer discounts or bundle deals as well.

Popular branches include:

  • Hotpoint Sarit Centre
  • Hotpoint Village Market
  • Hotpoint The Hub Karen

Supermarkets & Hypermarkets

Supermarket chains like Naivas, Carrefour, and Chandarana stock select models of LG washing machines, refrigerators, microwave ovens and televisions. You can view and purchase LG appliances at the electronics/appliance sections in these stores.

Branches are located all over Nairobi as well as major towns across Kenya. The bigger stores have a good selection while smaller express stores may have limited options.

Online Stores

Many online stores in Kenya sell LG appliances, delivering nationwide. Options include:

  • Jumia Kenya – Large selection of LG appliances
  • Kilimall Kenya – Up to 50% discounts on LG products
  • Kitchen.co.ke – Wide range of electronics including LG appliances

The benefit of buying online is convenience and avoiding traffic to visit physical stores. Be sure to compare prices across online stores.

LG Distributors & Dealers

LG works with several authorised distributors, dealers and retail partners in Kenya. Some offer specialized bulk pricing for apartments, hotels, businesses etc.

You can contact these distributors to get quotes for bulk purchases or installations of multiple LG appliances.

So in summary, LG appliances are widely available across leading consumer retail outlets, supermarkets, online stores and direct dealers in Kenya. Be sure to compare prices before making your purchase.

Pros and cons of LG appliances in Kenya

Here is an overview of some of the key pros and cons of LG appliances in Kenya:


  • Innovative designs and features – LG appliances in Kenyausually have very modern and elegant designs. They incorporate latest technologies like smart diagnosis, WiFi controls, AI features etc.
  • Energy efficiency – LG refrigerators, ACs and washing machines come with inverter compressors and motors which helps minimize energy consumption. This saves on electricity bills.
  • Large capacity – Many LG appliance models offer large storage and capacities. For instance, the side-by-side refrigerators provide up to 693 litres capacity.
  • Quiet performance – LG washing machines, refrigerators and air conditioners operate quietly without too much noise or vibration. This improves the user experience at home.
  • Durability and stability – LG uses reliable components in its appliances to ensure durability. The products go through strict quality control and stability testing.
  • Warranty – Most LG appliances come with 1 or 2 year factory warranty in Kenya providing peace of mind to consumers. There are also additional warranty extensions available.
  • After-sales service – LG has a large network of authorised service centres in Kenya to provide repair and maintenance support. Getting your LG appliance serviced is fairly easy.


  • Expensive models – Some high-end LG appliances in Kenya like the door-in-door refrigerators and ultra HD OLED TVs can be quite expensive, especially when compared to simpler models from other brands.
  • Limited local smartphone app – The LG ThinQ app has limited functionality in Kenya currently. You cannot get full benefits of the smart features.
  • Not all models available – While range is improving, some niche LG models may be unavailable in Kenya like the Instaview refrigerators with cameras or ultra-large capacity washing machines.
  • Electronics can malfunction – Like most brands, some LG appliances may experience malfunctions or technical issues from time to time requiring repairs.
  • After sales service varies – While LG has many authorised service centres, the quality of after sales service may vary slightly across different dealers.
  • No manufacturing in Kenya – LG does not currently manufacture appliances locally in Kenya. Most products are imported which can increase costs.

Overall, LG appliances score highly for their stylish designs, large capacities, efficiency and durability. But some models can be costly and electronics will require occasional servicing. Assessing your needs and budget will help determine if LG is the right brand for your home.

LG appliances warranty in Kenya

LG offers standard warranties on its home appliances sold in the Kenyan market. Here are the key details on the LG appliance warranty:

Refrigerator Warranty

LG refrigerators come with 1 year warranty across the full range. This covers your refrigerator from manufacturing defects.

By registering the product warranty online on LG website, you can extend the refrigerator warranty to 2 years. This provides an extra year of coverage.

The warranty applies to the main refrigerator unit and its parts like compressor, condenser etc. Any defects identified will be repaired free of cost within warranty period provided the unit is operated properly under recommended conditions.

Washing Machine Warranty

LG fully automatic front load and top load washing machines also get 1 year standard warranty in Kenya.

The warranty can again be extended to 2 years by registering on the LG site. It covers the machine main body, motor, and other mechanical parts against manufacturing defects.

Any washing machine repairs required within 1-2 years of purchase will be provided free if the issue is covered under warranty terms.

Television Warranty

The warranty coverage on LG TVs is also 1 year across the range. OLED TVs get special extended 2 year warranty upon registration.

The TV warranty covers the main display panel, internal components and electronics from defects. Signal reception issues are not covered.

Pixel defects within acceptable limits are also not covered. Physical damage will void the TV warranty.

Air Conditioners Warranty

LG air conditioners get 1 year warranty on the complete unit including the compressor, condenser, evaporator coils and fan motors. This protects from factory defects.

Voltage fluctuations or improper electrical connections voids the AC warranty. Gas refilling is also chargeable after initial installation.

By installing your AC through LG authorised dealers, you can get up to 10 years warranty on the compressor as an extended offer.

Microwave Ovens Warranty

Microwave ovens from LG get 1 year standard warranty in Kenya. This covers the microwave processing unit, magnetron, control panel etc. against defects.

Rusting of interior cavities or physical damage is not covered. The microwave warranty also does not apply if appliance is not used for intended purpose.

Overall, LG provides assurance to consumers through 1-2 year standard warranties on refrigerators, washing machines, TVs, ACs and other appliances. Be sure to register on the LG website with your purchase invoice to activate extended warranty periods. Also use authorised dealers for installation to get additional coverage.


In closing, LG is clearly one of the top brands for home appliances in the Kenyan market today. From ample range to competitive pricing and warranty terms, LG has covered all the bases well when it comes to meeting consumer needs.

Some key takeaways from this article on LG appliances in Kenya include:

  • Extensive product range spanning multiple categories like refrigerators, washing machines, TVs, air conditioners, microwave ovens etc.
  • Innovative and smart features like WiFi controls, inverter compressors, hygiene cycles, AI technologies etc.
  • Competitive pricing with affordable models and premium range available to suit different budgets.
  • Products widely sold across retail stores, supermarkets, online sites and direct dealers.
  • 1-2 years standard warranty on most LG appliances can be extended by registering online.
  • Additional compressor warranty available when installing through LG authorised dealers.
  • After sales service network exists but quality varies slightly across dealers.
  • No local manufacturing currently in Kenya as appliances are imported.

For consumers looking for their first home appliance or upgrading existing products, LG provides plenty of choice. Matching your needs to the right LG product and budget, while leveraging warranty terms is key. This will deliver maximum value from the purchase.

Overall with its growing product range, competitive pricing, expanding retail presence and brand reputation, LG has gradually cemented its place among the leading appliance names in Kenya today.

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